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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Laney Castaneda

July 10, 2024

5  out of  5
rating by Laney Castaneda
"Patricia was so helpful and made the process of switching home insurances a breeze. She answered all my questions. Amazing customer service."
We responded:
"Thank you, Laney, for sharing your experience! I'm happy to hear that Patricia provided amazing customer service and made switching home insurance a breeze for you. We're grateful for your kind words and are here to assist you with any future insurance needs. - Houston Tullos - State Farm Insurance Agent, Fate, TX"
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Vanissa Martinez

July 3, 2024

5  out of  5
rating by Vanissa Martinez
"Lily was so knowledgeable and answered all my questions! She was extremely helpful and attentive to all of my auto/life insurance needs. Couldn’t have asked for a better agent. She goes above and beyond for her clients!"
We responded:
"Thank you, Vanissa, for your kind words! I'm glad Lily was able to assist you with your auto and life insurance needs. We appreciate your feedback and are here for you whenever you need us! - Houston Tullos - State Farm Insurance Agent, Fate, TX"
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Lauren Bowlden

July 3, 2024

5  out of  5
rating by Lauren Bowlden
"I had an amazing experience with State Farm! The customer service was top-notch. Liliana Zamarripa has been great and a huge help with some important decisions in my life. I highly recommend Liliana for any questions you might have regarding insurance. I just wanted to highlight the hard work. Thank you Mrs. Zamarripa."
We responded:
"Thank you for sharing your wonderful experience with us, Lauren! We are ecstatic to hear that Liliana provided top-notch customer service and was a huge help with your insurance decisions. We are grateful for your recommendation and for highlighting Liliana's hard work. Please feel free to reach out for any future insurance needs. Houston Tullos - State Farm Insurance Agent, Fate, TX"
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Drea Alv

July 2, 2024

5  out of  5
rating by Drea Alv
"I needed to switch car insurance. I called to get a quote and Blanca Soriano did such a great job explaining their policies! She had great customer service and was patient with me. Definitely would recommend calling this firm and getting the help that you need."
We responded:
"Thank you for sharing your experience, Drea! We are glad Blanca provided excellent customer service and explained our policies thoroughly. We are happy to have been able to assist you with switching your car insurance. Feel free to reach out if you need any further help! - Houston Tullos - State Farm Insurance Agent, Fate, TX"
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Eduardo Zamarripa

July 2, 2024

5  out of  5
rating by Eduardo Zamarripa
"Lily was great! She explained all the coverages for my home & auto! But what really set her apart was her knowledge in Life policies. She made sure I was well informed & helped me pick the best policy for my family! Switching to State Farm would have not happened if not for Lily!"
We responded:
"Thank you, Eduardo, for sharing how well Lily assisted you with your home, auto, and life policies. Lily's knowledge and dedication truly set her apart. We are grateful for your support and look forward to assisting you and your family! - Houston Tullos - State Farm Insurance Agent, Fate, TX"
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Jackson Sullivan

July 2, 2024

5  out of  5
rating by Jackson Sullivan
"Lilly was an absolute pleasure to work with!! Very helpful, informative, and patient while I was making my selections. I will continue to work with her and State Farm for years to come."
We responded:
"Thank you for your kind words, Jackson! Lilly is a great part of our team. We're grateful for the opportunity to assist you with your insurance needs and look forward to continuing to serve you for years to come. Houston Tullos - State Farm Insurance Agent, Fate, TX"
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Nestor Campos

March 22, 2024

5  out of  5
rating by Nestor Campos
"Muy agredecido por el trato que me dieron son muy profesionales en su trabajo y por supuesto muy buenos precios"
We responded:
"¡Agradecemos mucho su comentario, Nestor Campos! Nos alegra saber que quedó satisfecho con nuestro servicio profesional y nuestros precios competitivos. Estamos aquí para ayudarle en todo lo que necesite en cuanto a seguros. ¡Gracias por confiar en nosotros! - Houston Tullos - State Farm Insurance Agent, Fate, TX"
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Stephanie Stephens

March 20, 2024

5  out of  5
rating by Stephanie Stephens
"I recently had a fantastic experience with Liliana. Her customer service was exceptional, providing clear and helpful guidance throughout the entire process. I felt reassured knowing that I was in good hands with State Farm Houston Tullos. Highly recommended for anyone looking for reliable insurance coverage."
We responded:
"Stephanie, we are delighted to hear about your fantastic experience with Liliana and the entire team at our State Farm office. Providing exceptional customer service and reliable insurance coverage is our top priority, and we are thrilled to have met your expectations. Thank you for recommending us! - Houston Tullos - State Farm Insurance Agent, Fate, TX"
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Rupert

March 11, 2024

5  out of  5
rating by Rupert
"Patricia Schwertman saved me over $78 on my insurance, I came over from Allstate and she got me a good deal! She responded at perfect timing and reassured every concern or question I had, I am impressed so far with the service I received!!"
We responded:
"Soraya, we are thrilled to hear about your positive experience with Patricia and our team! Saving you money and providing excellent service are our top priorities. We appreciate your kind words and look forward to continuing to assist you with all your insurance needs. Thank you for choosing us! - Houston Tullos - State Farm Insurance Agent, Fate, TX"
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Jennyfer Coates

September 6, 2023

5  out of  5
rating by Jennyfer Coates
"Could not be happier! Patricia Schwertman has been amazing to work with! Not only was she able to reduce our car insurance premium, without sacrificing my coverage, she saved us over 2k on our homeowners!!! Her communication was the biggest thing I appreciate. She was very responsive, kept me in the loop and I never once felt like I was bothering her. I immediately referred her to my neighbor and will do so again to anyone who is needing insurance. Thanks Patricia, I really appreciate everything your have done for us <3"
We responded:
"Jennyfer, thank you for taking the time to leave us a review! Nothing is more important to our office than providing the right insurance coverage for our customers' needs, and we are thrilled that you are happy with your experience. We appreciate you for letting us be your good neighbor!"
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Natasha Kaleda

July 14, 2023

5  out of  5
rating by Natasha Kaleda
"Very happy with Patricia, she made sure I had all the information I needed and answered all my questions. Thank you Patricia S. Happy to have you as my agent, keep up the fantastic work."
We responded:
"Natasha, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies."
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BB Evans

July 7, 2023

5  out of  5
rating by BB Evans
"Patricia made the transfer to a new company pain free. She was amazing!! Thank you"
We responded:
"Thank you for the five-stars! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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moffo ferdinand

July 3, 2023

2  out of  5
rating by moffo ferdinand
"Got a flat tyre and waited 3 to 4hrs for their "quick roadside assistance" Funny enough I was just down town dallas. Such a nightmare!"
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Anna McGaha

March 20, 2023

5  out of  5
rating by Anna McGaha
"River Childers has been super helpful throughout handling my renters insurance process. He is knowledgeable and professional. I would recommend reaching out to him if you have questions or concerns just as I did!"
We responded:
"Anna, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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Rita Hadnot

February 14, 2023

5  out of  5
rating by Rita Hadnot
"I was concerned about having adequate auto and homeowner's insurance coverage. After speaking to Darin Whitwell, he confirmed that I did not have adequate coverage, and I was over-paying in premiums. By switching to State Farm, my monthly auto premium payments reduced by 50%!! I made additions to my homeowner's policy, and I was prepared for a slight increase in my premium, but nope. My homeowner's insurance was even cheaper with more coverage! Darin took the time to thoroughly explain the lack of coverage on my old policy, he explained the coverage on my new policy, and he made sure the switch was quick and easy. It was a very pleasant experience. If you haven't made changes to your insurance policy in a while, you should DEFINITELY give Darin a call. Thanks again Darin! :)"
We responded:
"Rita, we love seeing reviews like this! It is a top priority in our office to provide great insurance options for our policyholders, and we are thrilled you are happy with your experience. Our office is there for you whenever you need us and is honored you have chosen our office to help protect what matters most."
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Jacob Johnson

January 23, 2023

5  out of  5
rating by Jacob Johnson
"My family and I just bundled our home and auto insurance because of their amazing rates and first class customer service. HIGHLY recommend Houston and his team."
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Tingting Wu

January 22, 2023

5  out of  5
rating by Tingting Wu
"Houston’s team did a great job with my auto insurance when I moved to Rockwall. They were very prompt and communicated well. They were even able to help me get a life insurance policy. I highly recommend his office!!"
We responded:
"Thank you for the five-star rating, Tingting! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Ben Boudreaux

January 22, 2023

5  out of  5
rating by Ben Boudreaux
"Amazing auto insurance rates with better customer service."
We responded:
"Ben, thank you! We appreciate your trust in us to take care of your insurance policies."
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Payne Mitchell

January 22, 2023

5  out of  5
rating by Payne Mitchell
"Houston and his team are rockstars. Can’t recommended them enough for home and auto insurance."
We responded:
"Thank you, Payne, for the amazing review! Our team works hard to provide a great insurance experience in Fate and we are thrilled to hear that you are happy with our services."
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Alex Inabnet

January 22, 2023

5  out of  5
rating by Alex Inabnet
"Houston and his team do an outstanding job of communicating with me on anything involved with my policy. The rates are very competitive as well."
We responded:
"Thank you for taking the time to leave us a review, Alex. Our State Farm office in Fate would be nothing without policyholders like you!"
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Nick Mitchell

January 22, 2023

5  out of  5
rating by Nick Mitchell
"Best in the business"
We responded:
"Nick, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Ed Sella

January 22, 2023

5  out of  5
rating by Ed Sella
"Amazing for home and auto insurance. Always treats me like family. Would highly recommend."
We responded:
"Thank you for the five-stars, Ed! Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Texas Oilers

January 22, 2023

5  out of  5
rating by Texas Oilers
"Houston is first class and ensures that you are taken care of. An agent that truly cares"
We responded:
"Thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"